General Terms and Conditions

 

1. GENERAL INFORMATION

 

 

 

Welcome to our online store This email address is being protected from spambots. You need JavaScript enabled to view it. where you can find all the products of the company under the corporate name "This email address is being protected from spambots. You need JavaScript enabled to view it.".

 

The display, presentation, sale, transport-storage, delivery and any returns of our products displayed on this website and the security of your transactions are subject to these terms of use, which we invite you to read before navigating eshop and making your purchases. Navigating eshop and making any transactions or communication with our company means that you unconditionally accept these terms of use. Should you disagree or have any reservation regarding some or all of these terms you may send email before starting your navigation or making a transaction; otherwise, it will be deemed that you have unconditionally accepted all the terms.

 

Our company reserves the right to amend, renew or upgrade at any time without prior notice to the user/consumer/visitor/member of eshop (collectively or alternatively): (a) all or part of these terms of use, (b) all or part of the contents of eshop, and (c) all or part of the interface, the structure or configuration of the eshop and its technical specifications. It is your responsibility to read them from time to time, as the Terms in force at the time of concluding the Contract (as defined below) are those to be applied.

 

The company also reserves the right, at any time without justification and without prior notice to the user/consumer/visitor/member of the eshop, to cancel, suspend or terminate the operation of the eshop. By navigating and/or using the services of the eshop, the user/consumer/consumer/member of the eshop acknowledges and accepts all the above unconditionally.

 

If you have any questions about these Terms or the Privacy Policy please contact us using the contact form. The Contract (as defined below) may be executed, at your discretion, in any of the languages in which these Terms are available on this website.

 

 

 

2. The information or personal data you provide us shall be processed under the Privacy Policies. By using this website, you consent to the processing of such information and data and declare that all the information and data you provide are true and accurate.

 

 

 

3. Using our Website

 

By using this website and/or submitting orders through it, you undertake the following:

 

a. To use the website only for submitting legitimate questions or orders.

 

b. Not to place false or fraudulent orders. If we reasonably assume that such an order has been placed we may cancel it and inform the competent authorities.

 

c. To provide us with your email address, postal address and/or other contact details accurately and precisely.

 

You also acknowledge that we may use this information to contact you if necessary. If you do not give us all the information we need, we will not be able to process your order.

 

By placing an order through the website, you warrant that you are over 18 years of age and that you have legal capacity to enter into binding contracts.

 

 

 

4. Rejection of Order

 

We reserve the right to withdraw from this website any product at any time and/or remove or edit any material or content on this website. Although we make every effort to process all orders submitted to us, exceptional circumstances may arise under which we may need to reject the processing of an order after we have already sent you the Order Confirmation, which we reserve the right to do at any time at our absolute discretion.

 

We shall not be liable to you or any third party for withdrawing any products from this website and for removing or editing any materials or contents of the website or for refusing to process or accept an order after we have sent you the Confirmation Order.

 

 

5. Copyright

 

All contents of this website, i.e. indicatively and without limitation the texts, photographs, drawings, commercial and financial data, programs, any kind of files, marks/logos, are the intellectual property of the company and protected by the relevant provisions of the Greek and European law and the applicable international conventions on intellectual property. Under no circumstances should their display and visibility on our website be construed as a transfer and/or license and/or right to use them. Accordingly, it is expressly prohibited to copy, distribute, transfer, process, store, reproduce, republish, modify and act similarly on the above items, in whole or in part, without the prior written consent of the company. Otherwise, the above actions may constitute infringement upon the intellectual/industrial property rights of the company, which reserves the right to claim any direct and consequential loss caused thereto according to the provisions of the applicable law.

 

The user/consumer/visitor/member of this website accepts and acknowledges that the company may commercially exploit (either itself or through third parties) all information displayed on this website and amend this information whenever it so wishes with or without prior notice to the users/consumers/visitors/members.

 

 

 

6. Personal Information

 

(a) Accuracy of personal information

 

Given that your personal information you provide to our website is extremely important for conducting your online transaction with us, since, as you know, this is, among others, the only way for our company to contact you for the performance of its obligations towards you and of the orders, you must be certain that the information you give us is absolutely correct and updated (in case of changes you must inform us). Our company takes every care to receive from you your accurate data and for this reason once you have filled them in you are asked to review this information and confirm its accuracy. Therefore, our company shall not be held liable if any of its contractual or statutory obligations is not fulfilled properly and/or timely because the personal data you submitted are not accurate or updated. In particular, any notification that will be made to the email address and/or mobile phone you have given us (e.g. regarding product unavailability, etc.) will be deemed valid even if it is not delivered to you because of an error in the information indicated by you and/or a technical or other damage to your server and/or your phone and/or your network provider and/or a change in your data (if you have not timely informed us to this effect). The same applies to the contact and shipping address of the products and the fixed telephone numbers. In any case, you must update your data whenever they change.

 

(b) Registered users

 

In order to better serve you and facilitate your future purchases you must register as a user on our website upon submitting your first order request to our company. The information you fill in on the special form on our website remain in our company’s system. Therefore, upon submitting your first order request you are asked to open an account with us and create a user profile (full name, genre and date of birth) by using your own unique credentials (username & password). In this way you create your own unique page - registered user page - where the history of your purchases is recorded, you can track your new order request and the delivery of the product you have ordered, etc.

 

 

 

7. Security of data and transactions

 

Our company acknowledges that the security of data and transactions is of high importance and therefore takes all necessary measures to safeguard them. The website protects its members against data fraud by encrypting the data. The customers’ information remains encrypted during your navigation of the website and therefore not visible to unauthorized third parties. Encryption applies to all stages and all transaction procedures and exchange of your personal data-information between you and our website. Moreover, during the process of payment by credit card the credit card’s information is protected by encryption. The information remains encrypted and is not disclosed to any third parties.

 

 

The codes by which you are identified are the following: (a) Sign in Code (email or username) and (b) Personal Secret Security Code (password), which provide you secure access to your personal information each time you enter them. You can change the above codes at any time and as often as desired. Your information can be accessed only by you by using the above codes and you are solely responsible for keeping them secret from third parties. You should immediately notify us if they are lost or disclosed, otherwise our company will not be liable should a password be used by any unauthorized person. The user/consumer/visitor/member of our website should also preserve the confidentiality of their data and not disclose them to third parties (even by negligence) or allow third parties to use their data. For safety reasons we recommend that you change the above passwords regularly and avoid using the same and easily detectable codes, by using wherever possible not only letters and numbers but also symbols for creating your passwords. The company reserves all its rights with respect to any loss thereof arising from breach with fault of the above obligations of the user/consumer/visitor/member of our website.

 

 

Opening hours

Mon - Fri: 09:00 - 18:00

Sat: 09:00 - 14:00

Smart Polyglot Lab

Chrysovalantou G. Kapeta

Syrou 8, 38445

N. Ionia, Greece

tel.: +306946978886

email: info@smartpolyglotlab.com

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